Privacy Policy

1. Introduction

Geobalance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a consultation
• Fill out a contact form
• Subscribe to our communications
• Interact with our services

This information may include:

• Name and contact details (email address, phone number, postal address)
• Lifestyle and dietary preferences
• Wellness goals and interests
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your enquiries and consultation requests
• Send you information about our services (with your consent)
• Improve our website and services
• Understand how visitors use our website
• Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

• Consent: When you provide explicit consent for us to process your data
• Legitimate Interests: When we have a legitimate business interest, such as improving our services
• Contract: When processing is necessary to fulfil our services to you

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Professional advisers (lawyers, accountants, auditors)
• Regulatory authorities when required by law

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Under UK data protection law, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, please contact us using the details provided below.

9. Cookies

We use cookies and similar tracking technologies to track activity on our website. For more information about our use of cookies, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Geobalance
21 Broad Street
Birmingham B1 2HG
United Kingdom

Phone: +44 121 271 39 08
Email: [email protected]